After an "unauthorized third-party" gained access to its customer support platform, 2K Games is warning customers to change their passwords.
According to 2K, the unauthorized person(s) who sent out emails containing a malicious link became available to customer information.
If customers receive a call from support, it advises them not to click on any link which enables them to reset their passwords.
If a customer clicks the link, the company advises people to reset any passwords on their web browser, enable multi-factor authentication where available, and try not to use one that relied on text messaging; instead opt for the application.
Customers may also build or run a well-known virus-scanning program, as well as check account settings to see if any forwarding guidelines have been added or changed on their personal email accounts.
While discussing the subject, 2K has taken its support portal offline. It will provide notice when users may resume interacting with official 2K help emails.
This is the second hack 2K''s parent company Take-Two has faced this week. Just a few days ago, a large drop of information on GTA 6 was leaked online due to a hacker, which is now being investigated by the FBI.
90 clips from a test build of the game were posted by the hacker, which resulted in a ton of screenshots and clips from the videos going viral.