The first release of Sony''s new PlayStation Plus - limited so far, to Asia - has been hampered by complaints from fans who put their subscriptions ahead of time and unexpectedly found Sony impeachably forced them to recalibrate the difference when it comes to conversions.
Numerous users said via social media that they had been told they would have to pay up for any price increase - achieved via stacking or by redeeming discounted PlayStation Plus offers - for the entire term of their remaining subscription balance. It was a situation that left some with eye-opening charges to suddenly cough up.
Following widespread outcry and a large amount of online backlash, Sony has finally acknowledged the situation and branded it a "technical error" that "has been fixed."
"This error has been corrected, and players in Asia who have previously purchased a PlayStation Plus membership at a discount will receive a credit."
This is a "technical error" that users had reported seeking help from local PlayStation support personnel, only to be aware that this policy was part of PlayStation''s upgrade program.
Eurogamer contacted PlayStation earlier in the week for an explanation of the charges, but did not receive a reply.
Players in Asia who have previously purchased a PlayStation Plus membership at a discount have been incorrectly charged for their upgrade pricing. This error has been fixed, and affected players will receive a credit.
Sony''s remarks come ahead of PlayStation Plus''s future release in Japan next week, before it will be released in North and South America on 13th June, then Europe and Australia on 23rd June.
The availability of PlayStation Plus in Asia this week has shown that the service has arrived with far less games than fans expected. For the time being, the number of PS5, PS4, and retro titles available is around 270, much less than Sony''s previously-stated 700 estimate.
This Asian launch does not include PS3 game streaming, which will include a number of additional titles in the Plus Premium catalogue, but it appears to suggest a more gradual implementation of games than previously.